Gr Solaris Cancun And Spa
Cancun, MXAll travelers
Our take
A beachfront all‑inclusive in Cancun offering family‑friendly amenities and spa.
- 306 rooms
- 7 dining venues listed
Resort facts & overview
- Location
- Cancun, MX
- Audience
- All travelers
- Brand
- Independent
- Rooms
- 306
- Dining listed
- 7 venues
Why travelers love it
“A beachfront all‑inclusive in Cancun offering family‑friendly amenities and spa.”
Guests consistently praise clean rooms, friendly service, and beachfront location with multiple pools and spa access.
Food & drink
MixedFood is the weak link: the buffet draws sharp criticism for limited selection and repetitive options, though poolside brick-oven pizza, Marco Polo, and the Mexican restaurant Gus earn genuine praise.
high confidence
What you'll enjoy
- Poolside brick-oven pizza is a standout
- Marco Polo and Gus Mexican deliver
- Fresh omelets at the pool bar
- Daily burgers, hotdogs, deli, pizza
Heads up
- Buffet called worst in Cancun by several
- Limited fresh vegetables and salad
- Italian restaurant often unexpectedly closed
- À la carte reservations capped and confusing
Dining overview
Several à la carte restaurants (Mexican, Japanese, Mediterranean/Italian) plus buffet and pool snack bar.
7 documented dining venues
Don Gus
Zai
Marco Polo
Counts and access can vary by source and room tier.
Beach
StrongA pretty beachfront with strong Caribbean waves and generally clean sand, though a few recent visitors found the beach itself underwhelming.
medium confidence
What you'll enjoy
- Beautiful beachfront location
- Clean sand and sea views
- Calm days do happen mid-week
Heads up
- Strong waves typical of Cancun
- One recent guest called the beach not great
Detailed beach reporting coming soon.
Pools
StrongMultiple large pools with genuinely fun entertainment (Roxy and Rogza get named repeatedly) and a swim-up bar that draws rave reviews.
high confidence
What you'll enjoy
- Large pools with sea views
- Swim-up bar with creative bartenders
- Rogza and Roxy lead water aerobics
- Foam pool parties are a hit
Heads up
- Pool bar servers sometimes overwhelmed
- One pool occasionally closed for VIP
Three outdoor pools (including adults‑only, party, and quiet), some overlooking ocean, with lively daily programming.
Rooms & suites
306 roomsComfortable rooms include lagoon‑view, ocean‑view and family interconnect; some recently renovated according to guest comments.
Room categories
- Lagoon View Room
- Ocean View Room
- Family Room
Room details here are AI-assisted, compiled from the resort's own website and public sources. Categories and names change often — confirm the exact room when you book.
What’s included
MixedPriced as a mid-tier all-inclusive and it shows: fine for the money on sale, but repeat guests note a steady decline and extras nickel-and-dime the experience.
high confidence
What you'll enjoy
- Reasonable base pricing, especially on sale
- VIP Expedia packages add perks
- Rooms recently renovated in parts
Heads up
- Long-time guests note declining quality
- Extras and upcharges add up quickly
- Watered-down drinks reported
Package inclusions and upgrade access have not been collected yet. Confirm them for your room and dates when booking.
Amenities & activities
Couples
StretchWorkable for an anniversary or quick romantic getaway thanks to the spa and beachfront, but the family-forward atmosphere and dated rooms keep it from feeling romantic.
medium confidence
What you'll enjoy
- Couples massages at the spa impress
- Adults-only side available
- Beachfront setting with lagoon views
- Birthday and anniversary upgrades happen
Heads up
- Paid romantic room setups sometimes not delivered
- Kids and entertainment dominate the vibe
- Some rooms feel dated or neglected
Families
IdealThis is where the resort shines: the kids club with Crissel and Lupita, pool entertainment, and family-friendly nightly shows keep children genuinely happy.
high confidence
What you'll enjoy
- Kids club staff Crissel and Lupita adored
- Water aerobics and pool games for all ages
- Family-friendly evening shows
- Multiple pools with kid access
Heads up
- One pool sometimes reserved for VIP members
- Snack options limited for pickier eaters
Peace & Quiet
MixedNot a quiet retreat: expect live Cuban music, foam pool parties, and animated entertainment teams keeping the energy up all day.
medium confidence
What you'll enjoy
- Spa treatments are genuinely relaxing
- Lagoon-view rooms feel calmer
- Adults-only section offers some reprieve
Heads up
- Thin walls, audible neighbor noise
- Constant pool entertainment and music
- Lively family atmosphere all day
Spa, gym/fitness center, tennis court, entertainment program, beach access, free parking.
What guests say
High confidence183 reviews · through Oct 2026
Read all reviews on TripAdvisor ↗Google ↗
Guests praise the entertainment, beach, cleanliness, and pool, while complaining about noise levels, the check-in experience, and value for money, and the resort is best for pool people, beach lovers, families, and nightlife.
Consistently praised
Recurring complaints
Best suited for
What past guests say
“As soon as we arrived, the receptionist told us to go see a woman who would show us around the hotel before they took our luggage to the room. She immediately started offering us a "free" stay for the following year and a few dollars to spend at the Xcaret parks. I deduced that they were offering us a timeshare. Without any shame, they put our luggage away, and we were at her mercy. Since she received about 20 negative responses, she didn't transfer us to any other representative or...”
★★★★★
“When booking we didn't realize we would be attached to a family hotel as well for some of our dining. Adults only shouldn't have to go to the other side for dining and have to endure kids if we are trying to avoid kids. The hours of the restaurants at the adults only side were not clear. They weren't even open every day we were there. (which is why we had to go to the family side to eat some nights) The scent they pump through the AC is extremely overpowering in the lobby. Upon arrival we...”
★★★★☆
“I'll start by saying that my stay at this hotel was free since I won it in a raffle. Perhaps that's why the mediocre to poor experience didn't bother me as much. If I had paid around 17,000-19,000 pesos, which I believe was the cost of the package including lodging (3 nights), flights, and transportation for my partner and me, then I would be disappointed. 1. We arrived and the first thing they did was charge us a lodging tax, around 400 pesos for two people. Three years ago, when I was in...”
★★☆☆☆
“Despite booking a double bed, we received two single beds, which wasn't so bad. We had dinner at the buffet restaurant. Unfortunately, I didn't find anything I liked. On the first morning, we were woken up at 8 a.m. 🤨 by the phone and had a sales pitch for an excursion 🫣. Breakfast was again the same buffet available in the room, and the food looked like it was leftovers from the previous evening. Just slightly jazzed up. (And it was like that every morning.) The pastries were of the...”
★☆☆☆☆
★★★★★
Latest reviews from Tripadvisor
Loaded live from Tripadvisor when you ask — the newest reviews and the current rating.
Read all reviews on Google (4,056) ↗
Ask Rosie
Have a specific question about Gr Solaris Cancun And Spa?
Rosie answers from this resort’s guest reviews and our research — with quotes.
Know before you book
- Food quality criticized, buffet repetitive
- Restaurant reservation app unreliable
- Reports of unexpected cash fees at restaurant booking
- Strong waves typical of Cancun
What you should know
What to Know
Book restaurant reservations early through the app (you only get two to three), expect wristbands tiering guests, and confirm any promised discounts or shuttle inclusions in writing.
high confidence
What you'll enjoy
- Recently renovated rooms in some buildings
- Close to the Cancun airport
- VIP packages include specialty dinner credits
- Housekeeping typically twice daily
Heads up
- App caps specialty restaurant reservations
- Advertised discounts and shuttles not always honored
- Wristbands publicly tier guest status
- Steep $180 smoking fines despite ashtrays on balconies
All photos
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
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What we know
Everything below comes from data we collected: here's the inventory for this resort.Updated July 2026- Photos
- 5
- Review excerpts
- 20
- Dining venues
- 7
- Menus
- Not yet collected
- Room categories
- Not yet collected
- Videos
- Not yet collected
- Editorial lenses
- 8
We aggregate. We don't trap. Verify on any of these:
Where this data comes from
We tell you what we know, and what we don't.
- Last updated
- July 18, 2026
- Sources
- Google PlacesDirect resort media
- Completeness
- 83%
Source collection snapshot
These collection totals can differ from the items available on this page. Video totals include screened results; the inventory above counts published tours.
- 5 photos