Hacienda Buenaventura Hotel And Mexican Charm
Puerto Vallarta, MXAll travelers
Our take
Authentic Mexican hacienda style all‑inclusive with charming gardens and a relaxed vibe
- 4 dining venues listed
- Airport: PVR
Resort facts & overview
- Location
- Puerto Vallarta, MX
- Audience
- All travelers
- Brand
- Independent
- Dining listed
- 4 venues
- Airport
- PVR
Why travelers love it
“Authentic Mexican hacienda style all‑inclusive with charming gardens and a relaxed vibe”
Guests consistently praise the friendly, personalized service and authentic Mexican ambiance surrounded by manicured gardens. The convenient location, short drive from the airport and cruise terminal, also wins frequent compliments.
Food & drink
MixedExpect simple, honest Mexican buffet cooking with a genuinely good à la carte and standout bartenders, not a gourmet showcase. Variety is limited, especially for kids, vegetarians, and seafood lovers.
high confidence
What you'll enjoy
- Mexican fiesta night is a highlight
- À la carte praised as outstanding
- Drinks and cocktails consistently strong
- Attentive restaurant service
Heads up
- Buffet variety runs thin by lunch and dinner
- Kids' menu options are limited
- Almost no seafood despite beach setting
- Snack bar sticks to burgers and fries
Dining overview
All‑inclusive includes three restaurants, a snack area and Cascada Bar serving Mexican and international cuisine. Buffet breakfast and dinner plus open‑bar service to midnight
4 documented dining venues
Los Portales
Sabores de México
La Troje
Counts and access can vary by source and room tier.
Beach
MixedThe resort is not beachfront; a short walk or complimentary shuttle gets you to a decent sand stretch with loungers, umbrellas, and a bar. The beach club itself is bare-bones with no bathrooms and no food service.
high confidence
What you'll enjoy
- Free shuttle to the beach club
- Comfortable chairs and umbrellas provided
- Sand, not rocky entry
- Beach bartenders (Nehemias) get repeat praise
Heads up
- Hotel is not on the beach
- No bathrooms at the beach club
- Beach bar no longer serves food
- Path to the beach can be dirty
Detailed beach reporting coming soon.
Pools
StrongThe large, well-tempered pool is the true center of the resort, with attentive poolside service from David, Eric, and Carlos. Just expect a late opening while staff finish cleaning.
high confidence
What you'll enjoy
- Larger pool than comparable hacienda-style resorts
- Comfortable water temperature
- Poolside waiters remember your drink order
- La Troje snack bar right there
Heads up
- Opens well after the posted 8am
- Cleaning sometimes continues into swim hours
- No standout adults-only pool
Single heated free‑form pool plus small kids pool centrally located surrounded by lounge chairs and snack bar
Rooms & suites
Rooms are Mexican‑inspired with patios or balconies, décor is dated and simple. Some renovated bathrooms. Traffic noise possible from highway location
Room categories
- Standard Room
- Superior Room
Room details here are AI-assisted, compiled from the resort's own website and public sources. Categories and names change often — confirm the exact room when you book.
What’s included
StrongWidely called the best value-for-money all-inclusive in the hotel zone, provided you book it knowing it's a budget property with dated rooms. Set expectations to 'affordable and friendly' and you'll leave happy.
high confidence
What you'll enjoy
- Consistently cited as strong price to quality
- Free airport transfers via tour operators
- Full AI including drinks holds up
- Repeat guests returning year after year
Heads up
- Rates climb in high season
- Rooms and beds show their age
- Not the pick if you want polished luxury
Package inclusions and upgrade access have not been collected yet. Confirm them for your room and dates when booking.
Amenities & activities
Couples
StretchA calm, affordable pick for low-key couples who want relaxed evenings and early nights, not a romance-forward resort. Dated rooms and basic cocktails mean younger couples chasing polish should look elsewhere.
medium confidence
What you'll enjoy
- Quiet, intimate atmosphere
- Honeymoon touches from restaurant staff noted
- Easy walk to the Marina for date nights
- Good wine selection
Heads up
- Rooms and beds feel dated
- Not a scene for younger, party-minded couples
- Entertainment wraps by 10pm
Families
Good fitA genuinely family-friendly hacienda with warm staff who dote on babies and kids, though the kids' food selection is thin and one specialty restaurant excludes children. Best for laid-back families, not those needing kids' club spectacle.
high confidence
What you'll enjoy
- Staff exceptionally sweet with young children
- Quiet, low-stress pace ideal for babies
- Hosts youth sports groups
- Family, homey atmosphere
Heads up
- Little variety on the children's menu
- À la carte reservations reportedly exclude kids
- No dedicated kids' pool area highlighted
Peace & Quiet
StandoutOne of the calmest all-inclusives in the Puerto Vallarta hotel zone: small footprint, no lines, entertainment done by 10pm. Perfect for readers, nappers, and early sleepers.
high confidence
What you'll enjoy
- Boutique scale keeps crowds down
- Shows finish by 10pm
- No fight for pool loungers
- Peaceful gardens and grounds
Heads up
- Sits on a busy street
- Pool and bar area can get lively when full
Features include a spa with temazcal, kids club, tour desk, shuttle to beach, 24‑hour medical service, computer/internet access, and evening entertainment
What guests say
High confidence214 reviews · through Oct 2026
Read all reviews on TripAdvisor ↗Google ↗
Consistently praised
Recurring complaints
Best suited for
What past guests say
★★★★☆
“It's a small, family-run hotel, quite nice, and in a good location. Good points: 1- The manager is very friendly. We had a problem with our reservation, and while we waited, she let us go in for a meal. 2- One evening, a versatile band played, and the show was good. 3- The food is delicious, the sauces are amazing, and the snacks are very tasty, especially the hamburgers. 4- They take care of the local wildlife (iguanas). 5- Although the hotel isn't right on the beach, it's very close. They...”
★★★★☆
“A charming old hotel with a hacienda theme. The facilities are very clean, offering an all-inclusive package, and the quality is excellent for the price. The staff is very attentive and friendly, and the pool is very clean with warm water. It's in a great location near the boardwalk, shops, and a supermarket. The facilities are working perfectly, including internet, cable TV, and hot and cold water. Definitely recommended.”
★★★★★
“Terrible emergency management and disregard for their own policies. We had to check out early due to Hurricane Simon. Although the Booking.com confirmation specified a "Hurricane Policy" guaranteeing certificates/refunds for early departures, the hotel refused to honor it. Furthermore, they offered evacuation transportation but there weren't enough seats, leaving us stranded and forcing us to cover our own transportation and lodging expenses. They have no empathy or support for guests in...”
★★☆☆☆
“"You get what you pay for." This hotel is in terrible condition. It smells bad, the food is awful, the atmosphere is terrible, and worst of all, the service. Nowhere in Mexico have I been treated as well as I was by Mrs. Montserrat and Francisco Ramirez at the restaurant. We left the next day.”
★☆☆☆☆
Latest reviews from Tripadvisor
Loaded live from Tripadvisor when you ask — the newest reviews and the current rating.
Read all reviews on Google (4,047) ↗
Ask Rosie
Have a specific question about Hacienda Buenaventura Hotel And Mexican Charm?
Rosie answers from this resort’s guest reviews and our research — with quotes.
Know before you book
- Hotel is not on the beach
- No bathrooms at the beach club
- Beach bar no longer serves food
- Path to the beach can be dirty
What you should know
What to Know
This is a small, older hacienda-style property with charm baked in and rough edges to match: dated rooms, off-beach location, and an active timeshare pitch at check-in. Come for calm and value, not sparkle.
high confidence
What you'll enjoy
- Short walk to Walmart, mall, and Marina
- Airport is a quick ride
- Wristbands required at all times
- Complimentary beach shuttle runs regularly
Heads up
- Aggressive timeshare/sister-property sales pitch reported
- Strict 3pm check-in, no early accommodation
- À la carte restaurant had AC issues during renovations
- Some rooms report musty smell and worn fixtures
The hotel has a designated beach area a 5-minute walk away, with a complimentary shuttle available. Note that restrooms and showers are not available at the beach area.
All photos
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
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What we know
Everything below comes from data we collected: here's the inventory for this resort.Updated July 2026- Photos
- 5
- Review excerpts
- 20
- Dining venues
- 4
- Menus
- Not yet collected
- Room categories
- Not yet collected
- Videos
- 2
- Editorial lenses
- 8
We aggregate. We don't trap. Verify on any of these:
Where this data comes from
We tell you what we know, and what we don't.
- Last updated
- July 18, 2026
- Sources
- Google PlacesDirect resort media
- Completeness
- 83%
Source collection snapshot
These collection totals can differ from the items available on this page. Video totals include screened results; the inventory above counts published tours.
- 5 photos
- 2 videos