Hard Rock Hotels - Unico 20 87 Hotel Riviera Maya
Riviera Maya, MXAdults only
Guests consistently praise Service and Food & Dining; Check-In Experience gets mixed reviews. Weak spot: Adults-only, no children permitted.
- 448 rooms
- 11 dining venues listed
- ~110 min from CUN
Resort facts & overview
- Location
- Riviera Maya, MX
- Audience
- Adults only
- Brand
- Independent
- Rooms
- 448
- Dining listed
- 11 venues
- Airport
- CUN
- Transfer
- ~110 min
- Reno
- Reno 2017
Hard Rock Hotels - Unico 20 87 Hotel Riviera Maya — adults only all-inclusive in Riviera Maya, MX. Detailed editorial coming soon.
Food & drink
StandoutRestaurants deliver near fine-dining quality with strong variety, standout Japanese, and cocktails that punch above the usual all-inclusive bar. Beach food and buffet are a step down from the à la carte venues.
high confidence
What you'll enjoy
- Restaurant meals feel fine-dining
- Japanese venue is a highlight
- Strong cocktails and wine list
- Vegan and gluten-free handled well
Heads up
- Beach food noticeably weaker
- Menu has shifted from prior visits
- A few call the food merely average
Dining overview
The resort has six distinct dining venues including Italian (Mi Carisa), elevated Mexican (Cueva Siete), Asian (Mura House), casual beachfront (20°87° Restaurant), French (Avec), and European café/wine bar (Café Inez). Variety spans fine dining to casual beachside buffet style.
11 documented dining venues
20°87° Restaurant
breakfast · lunch · dinner
20ºN 105ºW RIVIERA NAYARIT
restaurant
Home
20ºN 105ºW RIVIERA NAYARIT
bar
Español
Counts and access can vary by source and room tier.
View 10 menus
LUNCH MENU
Menu
Salads
Ceviches
Mexican Corner
Proud Local • Orgullosamente Local
Proud Local • Orgullosamente Local
Long Pasta
Short Pasta
Risotto
A V E S
R E S
Fish
Proud Local • Orgullosamente Local
Hamburgers
Bread
Desserts
Handmade Ice Cream
LUNCH MENU
Menu
Salads
Ceviches
Mexican Corner
Proud Local • Orgullosamente Local
Proud Local • Orgullosamente Local
Long Pasta
Short Pasta
Risotto
A V E S
R E S
Fish
Proud Local • Orgullosamente Local
Hamburgers
Bread
Desserts
Handmade Ice Cream
-- 1 of 10 --
Menu
“avec” Salad
royal lemon vinaigrette,
temperature cooked lobster medallion (sous-vide), walnut
Scallop In Saffron
Aveyron Foie Gras Terrine
Pink Peppercorn
Dairy Soy Sulphites Seeds
Crustaceans
Escargots A La Bourguignonne
Sea Essence And Truffle
Dairy Seeds
And Fennel Essence
Beurre Rouge
Juniper Steam Seafood Cocotte
Kataifi Lace Shrimp
& Crustaceans
Wellington Filet
Mustard Pork Dairy Seeds
Braised Endive Tatin Tart
Marinated And Smoked Cauliflower
Royal Lemon Cream
Fine Apple Tart
Cocoa And Hazelnut Custard
Vanilla Crème Brûlée
Consuming raw or undercooked meats, poultry, seafood, shellfish, eggs or
Menu
6 A . M . - 1 2 A . M .
Es P R Esso
Té N Eg Ro
Tisanas
M É X I C O L I N D O Y Q U E R I D O
Maracuya Char Don Nay
Pay De Li Món
Frangipane De Pistache
Avena
Amaranto
1 2 P. M . - 1 2 A . M .
Av E N A
6 A . M . - 1 2 P. M .
Vegan B Lack
Sándwiches Veganos
6 : 3 0 A . M . - 1 2 A . M .
Espinaca Y Mora Azul
Fresa Y Tomate
Apio Y Manzana
Plátano Y Miel
Caribbean Strawberry And Blueberry
6 : 3 0 A . M . - 1 2 A . M .
a mixture of white flour, sugar and margarine (butter).
6 A . M . - 1 2 A . M .
Pan
6 : 3 0 A . M . - 1 2 P. M .
6 A . M . - 1 2 P. M .
Ensalada Verde
Ensalada Griega Con Quinoa
a mixture of white flour, sugar and butter,
Donas
Muffin De Chocolate
Muffin De Vainilla
M E N Ú
Menu
-- 1 of 12 --
Menu
-- 1 of 15 --
Menu
Insalata Caprese
Crema Di Gorgonzola
Insalata Di Prosciutto
Lattuga E Parmigiano Reggiano
Arrabiata
Provolone “in Carrozza”
Carpaccio Di Carne
Di Pecora
Spuma Di Funghi Tartufati
Risotto Vegetariano
Con Salsa Di Pomodoro
Spaghetti Alla Carbonara
Salsa Di Alfredo
Pappardelle Ai Funghi
Tagliatelle Ragout
Lasagne Alla Bolognese
Penne Al Pomodoro
Pollo Alla Parmigiana
Ossobuco Di Agnello Brasato
Salmone All’arrabbiata
Pizza Margherita
Pizza Mi Carisa
Pizza Pepperoni
Pizza Diavola
Pizza 4 Formaggi
Funghi E Tartufo
Pizza Scampi
Senza Glutine E Vegetariana
“cioccolato” Caprese
Tiramisú
Della Passione
Crostata Al Limone
Affogato Veranda
M I X O L O G Y *
Menu
Beach
MixedThe beach itself is pretty, but sargassum has ruined the water for many recent stays, especially May and June. Plan around seaweed season or treat the beach as a bonus.
high confidence
What you'll enjoy
- Pretty stretch of sand when clear
- Ocean-view rooms deliver the vista
- Beachside massages available nearby
Heads up
- Heavy sargassum in late spring and summer
- Sea often unusable for swimming
- Beach food weaker than main restaurants
Detailed beach reporting coming soon.
Pools
StandoutMultiple pools carry the resort when the beach is off, with strong drinks, easy lounger access, and standout waiters. Swim-up rooms are a favorite splurge.
high confidence
What you'll enjoy
- Multiple pools including a quiet one
- Loungers available all day
- Swim-up Alcoba rooms
- Poolside waiters remembered by name
Heads up
- Roped-off member and tier areas
- Pool becomes the default when sargassum hits
The resort has three outdoor pools: a lively pool with DJ and swim‑up bar for social energy; La UNICA pool with snack bar; and La Escondida, a quieter hydro‑pool sanctuary with soothing music and swim‑up bar.
Rooms & suites
448 roomsRooms and suites are designed with contemporary Mexican heritage decor, feature outdoor hydro spa tubs, minibar, pillow menu, and Local Host personalized service. There are oceanfront rooms, tropical-view rooms, swim‑up rooms, and multi‑bedroom Estancia Suites.
Alcoba Tropical View
Base category with a view over the resort's tropical grounds rather than the ocean. Contemporary Mexican decor, an outdoor hydro spa tub on the terrace, minibar, and a pillow menu.
- View:Garden view
Includes
- +outdoor hydro spa tub on terrace
- +pillow menu
- +stocked minibar
- +Local Host personal concierge
Alcoba Ocean View
Same layout as the tropical-view Alcoba but positioned for a direct look at the Caribbean from the balcony. A few guests note that lower ocean-view rooms can be woken early by housekeeping traffic in the outdoor corridors.
- View:Ocean view
Includes
- +ocean-view balcony
- +outdoor hydro spa tub
- +pillow menu
- +Local Host personal concierge
Alcoba Swim Up
Ground-floor room with direct access to a shared swim-up pool from the terrace. Guests traveling in groups often request adjacent Swim Up rooms so they share the same pool.
- View:Pool view
Includes
- +direct swim-up pool access from terrace
- +outdoor hydro spa tub
- +pillow menu
- +Local Host personal concierge
Room details here are AI-assisted, compiled from the resort's own website and public sources. Categories and names change often — confirm the exact room when you book.
What’s included
StrongFor an adults-only luxury all-inclusive, the food, service, and rooms justify the price, and personal concierges elevate it further. Corporatized tiering and the beach lottery are the friction points.
high confidence
What you'll enjoy
- Fine-dining food included
- Personal host and butler service
- Spacious, well-appointed rooms
- Strong pours, no watered-down drinks
Heads up
- Tiered member perks now segment the resort
- Spa hydrotherapy upcharge underwhelms
- Weather-dependent beach dents the ROI
Package inclusions and upgrade access have not been collected yet. Confirm them for your room and dates when booking.
Amenities & activities
Couples
IdealAn upscale, peaceful adults-only retreat where honeymooners and anniversary couples get roses, breakfast in bed, and hosts who orchestrate the romance. The calm vibe is the whole point.
high confidence
What you'll enjoy
- Adults-only, upscale design
- Hosts arrange anniversary and honeymoon surprises
- Peaceful, relaxing atmosphere
- Ocean-view balconies and soaking tubs
Heads up
- Minimal nightlife if you want energy
Families
Not a fitAdults-only property; no one under 18. Not designed for kids in any form.
high confidence
Heads up
- Adults-only, no children permitted
- No kids club or family programming
Peace & Quiet
StandoutA deliberately calm, low-energy resort where the quiet pool, spa, and long dinners are the entertainment. Anyone chasing nightlife or a party scene should book elsewhere.
high confidence
What you'll enjoy
- Genuinely peaceful atmosphere
- Quiet pool with attentive service
- Live music and dance lessons, not clubs
- Great for reading and reconnecting
Heads up
- Dead at night, little nightlife
- Early housekeeping noise in stone hallways
Full-service spa with hydrotherapy circuit, fitness center with group classes, poolside food/drink service, Local Host concierge, curated excursions (e.g., Chichén Itzá tours), shops, and personalized in‑room services.
What guests say
High confidence554 reviews · through Oct 2026
Read all reviews on TripAdvisor ↗Google ↗
Guests praise the service, food and dining, pool, and rooms, while citing complaints about the check-in experience and beach and a watch-out for seaweed or sargassum, with the resort noted as best for foodies, pool people, quiet relaxation, value, couples, nightlife, and adults-only.
Consistently praised
Recurring complaints
Watch-outs (recent)
Best suited for
What past guests say
“At the unico restaurant, Ivett p provided great service.”
★★★★★
“Alam is a good boy , excellent service.”
★★★★★
“Very comfortable rooms and service. Beach had some kelp that’s cleared every morning. Can enjoy everything from steak to chips to ice cream to beer directly from the swim up pools in the rooms. Shower had a slight leak out the bathroom but besides that rooms were excellent!”
★★★★★
“Alam has been a very nice and fun pool concierge! super attentive and always ready to help! Roger and Flores the best Butlers at Unico 20°87°. Yessica the manager was extremely nice. Muchas gracias!”
★★★★★
“Great service ,SANTIAGO AT POOL DID A GREAT JOB WITH ME AND MY TEAM”
★★★★★
Latest reviews from Tripadvisor
Loaded live from Tripadvisor when you ask — the newest reviews and the current rating.
Read all reviews on Google (5,073) ↗
Ask Rosie
Have a specific question about Hard Rock Hotels - Unico 20 87 Hotel Riviera Maya?
Rosie answers from this resort’s guest reviews and our research — with quotes.
Know before you book
- Limited evening entertainment; nights are quiet
- Extra charges for spa and fitness classes service fees
- Some tile‑floors in rooms can be loud
- Transfer time longer (~1h30–1h50) from airport
What you should know
What to Know
Your assigned local host or butler makes or breaks the trip, so engage early and use them for reservations. Expect a time-share style membership pitch and a long transfer from Cancun.
high confidence
What you'll enjoy
- Every guest gets a personal concierge
- Hosts book restaurants, spa, and experiences
- WhatsApp communication with your host
- Pillow menu and thoughtful room touches
Heads up
- Aggressive membership sales pitch on arrival
- About 1.5 hours from Cancun airport
- Long check-in and check-out process
- Tiered areas roped off for members
Check‑in at 3 pm, check‑out at 12 pm; late check‑out may be available for a fee; smart casual dinner dress code (collared shirts required for men), smoking allowed only in designated outdoors; security deposit hold of USD 100/night; free Wi‑Fi throughout.
All photos
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
Photo: Tripadvisor
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What we know
Everything below comes from data we collected: here's the inventory for this resort.Updated July 2026- Photos
- 5
- Review excerpts
- 20
- Dining venues
- 11
- Menus
- 10
- Room categories
- 4
- Videos
- 3
- Editorial lenses
- 8
We aggregate. We don't trap. Verify on any of these:
Where this data comes from
We tell you what we know, and what we don't.
- Last updated
- July 18, 2026
- Sources
- Official resort siteGoogle PlacesDirect resort mediaMenu documents
- Completeness
- 100%
Source collection snapshot
These collection totals can differ from the items available on this page. Video totals include screened results; the inventory above counts published tours.
- 5 photos
- 10 dining venues
- 10 menu docs
- 4 videos


